Empathy is Good Business
Empathy has become a buzzword in recent years as our awareness of emotion and its relationship to success continues to grow. Many people think empathy is understanding another person's pain, trying to fix things and admitting that we are wrong. But, according to the Oxford dictionary, empathy is "the ability to understand and share the feelings of another." While this definition is an accepted one, I'd like to add that empathy is also the ability to see things through the oth